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Course notes and advice about questionnaire development
These notes come mainly from tertiary educational institutions and software manufacturers.
Most refer to written postal questionnaires, although there are also references
to self-completed computer surveys and surveys using e-mail and web sites.
- The Survey System Tutorial - Chapter on Survey
Design Topics include: advantages and disadvantages of mail surveys, computer direct
interviews, e-mail surveys, web page surveys; question types; question and answer
choice order; and other useful tips about designing survey questions and questionnaire
layout.
- University of Baltimore
- Information on questionnaire design and survey sampling. Part of a Statistics
and Management Science course for students.
- University of Florida Extension - Online publication
on mail questionnaire design. Topics include formatting; enhancing response rates,
and questionnaire design.
- Georgia Tech College of Computing
- Course notes on questionnaire design (part of Human-Computer Interaction course).
Covers topics such as what questionnaires can and cannot measure, when to use a
questionnaire, and questionnaire writing.
- StatPac
- Tutorial from StatPac software manufacturers. Topics including the advantages
and disadvantages of written questionnaires, questionnaire design, and features
of a good question.
- DSS
- Notes on questionnaire design from DSS, a marketing research and consulting firm
specialising in health care.
Bibliographies, book reviews, publishers
- Central Michigan University Off-Campus Library Services - A selected
bibliography of electronic and hard-copy literature on survey and questionnaire
design.
- Sage Publications
- Contains searchable publications list. Search
for "survey", "question" and "questionnaire".
- University of Ulster
- Book review of "Questionnaire Design: A Practical Introduction" by Noel Wilson
and Sally McClean.
Questionaire design software
Examples of software to assist in questionnaire design (as well as survey administration
and analysis in many cases). Free trial copies of software available at some sites.
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