If you're injured at work, in the first instance you should get treatment for your injury.
If it's minor, use first aid techniques (first aid cabinets have stocks of basic
medical supplies).
If it's moderate, go to the University Health Service.
If it's serious, dial 1-111 and ask for an ambulance.
Note: Advise your medical provider that The University of Auckland is part of ACC's
partnership programme and WorkAon is the claims manager. Send a copy of the ACC
claim form and/or medical treatment certificate to your head of department or manager
as soon as possible (this will help in providing you with appropriate salary/wage
payments).
Then, as soon as you can, complete an
accident/incident report and send it (along with an accident insurance claim
form if you received medical treatment) to your head of department or manager,
who will make sure the Health and Safety Adviser gets a copy.
accident/incident report(155.5KB DOC)
accident insurance claim form(57.0KB DOC)
Your Operations Manager will complete an incident/accident investigation if your
injury is serious. Remember to make sure they get copies of your ACC claim form
and/or medical certificate.
The work injury flowchart below shows the process to follow if you're injured at
work. If you have any questions or are not sure what to do, contact the
faculty's Health and Safety Adviser
by email or at extension 88376.
work injury flowchart(40.6KB PDF)
If you need to report an accident
Every workplace accident, whether it happens to someone on campus or someone doing
University work off campus, must be recorded straight away on an
accident/incident report (above). The accident/incident report applies to all:
- accidents causing physical injuries
- 'near miss' accidents
- gradual process injuries such as OOS, noise-induced hearing loss and dermatitis.
Note you should record these injuries when you first notice the symptoms or suspect
you have them.
If you can't fill in the report yourself, ask your Operations Manager to help you.
Once you've filled in the report, send it to your Operations Manager. They'll check
it and send it to the Health and Safety Adviser (note they may keep a copy for their
records).
If you have a serious injury, inform the Health and Safety Adviser immediately,
as they are legally required to advise Occupational Safety and Health (OSH). It's
also important not to disturb the place where the injury happened until OSH has
cleared it.
If you become aware of an unsafe situation
Make the situation safe by stopping any work that's happening or by preventing contact.
Report the situation to your head of department or manager as soon as possible.
Complete an accident/incident report (above) and give it to your Operations Manager. They will send a copy to the
Health and Safety Adviser.
If the solution is more complex than a simple repair, contact your Operations Manager.
If you have any questions or are not sure what to do, contact the faculty's
Health and Safety Adviser.
